Salary
Exceeds national minimum wage
Hours
Seasonal, full time and part time roles available

We have two eating areas in the grounds of the castle, and each day we serve a range of hot and cold food, all made fresh on site.

A cheerful disposition and the confidence to approach people, offer assistance and enthusiastically share knowledge are essential.

Essential Functions & Responsibilities

  • To have a flexible attitude to your work and be happy to work in a retail environment and assisting in basic catering duties
  • To help open the catering areas promptly and set up for the day
  • Present Sudeley Castle's offer in a clear, informative and enthusiastic manner
  • Assist customers with menu choices and options, including allergy information and ensure suitable stock levels and housekeeping at all times
  • Competent use of our till system and responsible cash handling
  • Demonstrate awareness and understanding of equal opportunities and diversity, showing respect, consideration and sensitivity to people’s needs in all contact with customers, colleagues, other agencies and stakeholders.
  • Basic stock management – accepting deliveries, processing stock and securely storing in Stockroom.

Full training will be given.

Personal Specification.

  • Good standard of education to GCSE or equivalent level
  • Customer Service and cash handling experience, in either Retail, Catering or both
  • Exceptional interpersonal and communication skills
  • Commitment to providing a high degree of customer service to the public and creating a positive image of Sudeley
  • Confident, outgoing, friendly and approachable
  • Ability to engage visitors in conversation
  • Passionate about history and keen to learn
  • Smart, professional appearance
  • Flexibility with shifts (holiday/sickness cover etc.)
  • Excellent standard of time keeping
  • Ability to work as part of a team and on own initiative
  • Knowledge and interest of Sudeley Castle and its history is beneficial but not essential

Hours, renumeration and other benefits:

  • Exceeds national minimum wage
  • Flexible hours across 7 days a week, must be available weekends and all school holidays
  • Discount on food in both catering outlets whilst working and discount in the Visitor Centre shop during open season
  • You will accrue holiday on a monthly basis based on hours worked and be paid for any that you do not take

Application and Selection Procedure

Please apply by emailing your CV together with a covering letter to Greg Knight, Catering Manager on greg.knight@sudeley.org.uk

There is no closing date for this role as we are looking for people to join us throughout the season.

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