Exceeds national minimum wage
Seasonal, full time and part time roles available
Closing Date
22nd Dec 2019

We have two eating areas in the grounds of the castle, and each day we serve a range of hot and cold food, all made fresh on site.

A cheerful disposition and the confidence to approach people, offer assistance and enthusiastically share knowledge are essential.

Essential Functions & Responsibilities

  • To have a flexible attitude to your work and be happy to work in a retail environment and assisting in basic catering duties
  • To help open the catering areas promptly and set up for the day
  • Present Sudeley Castle's offer in a clear, informative and enthusiastic manner
  • Assist customers with menu choices and options, including allergy information and ensure suitable stock levels and housekeeping at all times
  • Competent use of our till system and responsible cash handling
  • Demonstrate awareness and understanding of equal opportunities and diversity, showing respect, consideration and sensitivity to people’s needs in all contact with customers, colleagues, other agencies and stakeholders.
  • Basic stock management – accepting deliveries, processing stock and securely storing in Stockroom.

Full training will be given.

Personal Specification.

  • Good standard of education to GCSE or equivalent level
  • Customer Service and cash handling experience, in either Retail, Catering or both
  • Exceptional interpersonal and communication skills
  • Commitment to providing a high degree of customer service to the public and creating a positive image of Sudeley
  • Confident, outgoing, friendly and approachable
  • Ability to engage visitors in conversation
  • Passionate about history and keen to learn
  • Smart, professional appearance
  • Flexibility with shifts (holiday/sickness cover etc.)
  • Excellent standard of time keeping
  • Ability to work as part of a team and on own initiative
  • Knowledge and interest of Sudeley Castle and its history is beneficial but not essential

Hours, renumeration and other benefits:

  • Exceeds national minimum wage
  • Flexible hours across 7 days a week, must be available weekends and all school holidays
  • Discount on food in both catering outlets whilst working and discount in the Visitor Centre shop during open season
  • You will accrue holiday on a monthly basis based on hours worked and be paid for any that you do not take

Application and Selection Procedure

Please apply by emailing your CV together with a covering letter to Greg Knight, Catering Manager on

There is no closing date for this role as we are looking for people to join us throughout the season.

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