This post is an exciting opportunity to join the Visitor Experience Team at Sudeley Castle & Gardens as we move forward as a leading heritage attraction in The Cotswolds.
As Visitor Engagement Manager, you will work with the wider team to enhance the visitor experience, making the day with us memorable for visitors and enjoyable for all, ensuring our customer service is of the highest quality throughout the visitor journey.
Experience of working in a visitor or heritage attraction is essential, and you will bring your skills and knowledge to the role which will cover a variety of tasks and key responsibilities. You will use your creativity to engage visitors through activities and events during our open season; use your communication skills to ensure visitor enquiries and feedback are dealt with in a timely and considerate manner; support all relevant marketing strategies amongst other relevant duties that make the role so unique.
This is a diverse role and will suit someone looking for a varied working day and the opportunity to help develop our offer, bringing your own ideas and initiative to the small, close working team.
Vehicle access is recommended due to our location. A current DBS and first aid certification are desirable but not essential. Full Job Description is available below.
To apply for the role, please send your CV and a cover letter to Kim Gibbon, Head of Visitor Experience – email@example.com / Estate Office, Sudeley Castle, Winchcombe, GL54 5JD