Sudeley Castle & Gardens earns 2019 Trip Advisor certificate of excellence

The achievement celebrates businesses that are consistently excellent – having earned great traveller reviews on TripAdvisor.

Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience.

Kim Gibbon, Head of Visitor Services at Sudeley Castle, said she was delighted to have received the Certificate of Excellence for five consecutive years. “We are thrilled to receive this accolade,” she said. “The team here work exceptionally hard to deliver outstanding customer service and to ensure our visitors have a wonderful and memorable day out. To achieve this recognition is a reflection of our hard work and our consistently positive Trip Advisor reviews.”

“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travellers and diners on the world’s largest travel platform,” said Neela Pal, Vice President of Brand, TripAdvisor.

“This recognition allows us to publicly recognise businesses that are actively taking into account customer feedback to help travellers confidently experience the most highly reviewed places to eat, stay and explore.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period.

To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Sudeley Castle is widely recognised as one of the most romantic and beautiful buildings castle in England, surrounded by a 1,200 acre estate and 10 award-winning gardens.